Terms and conditions box

You acknowledge that the shipping address you provide for your order is correct. If your order is not delivered to you due to an error in the shipping address and it is returned to Ayiana Beauty Products, Ayiana Beauty Products will either:

   a) Refund the cost of the product, but not the shipping, or

   b) Reship the product to the correct address for an additional shipping cost

If your order is not delivered to you due to an error in the shipping address and is NOT returned to Ayiana Beauty Products or becomes lost, Ayiana Beauty Products is not responsible for the package and will not provide any refunds. Ayiana Beauty Products IS NOT ABLE TO EDIT THE SHIPPING ADDRESS once the order is placed. 

Shipping carriers, lead times, custom fees

• Shipping carrier is USPS (United Postal Service) for domestic shipments.
• Shipping/delivery estimates of product shipped within United States (excluding holidays) is 5-10 business days. Sometimes, there are delays. Expect delays at high peak times during holidays or new launches. You can track your package via USPS.com with your tracking number. It will take a few days to package your item, and then it will be sent out using the shipping options you selected during checkout. 
• If item is damaged during shipping, we will send a replacement package at no additional cost to the customer.
• If the address you provided is incorrect, and items are returned to Ayiana Beauty Products, you will be charged for the cost of shipping to resend the package.  

• If you have any questions or concerns regarding your order, please contact us  info@Aiyana.com